ANSWERS? WE'VE GOT THEM.
Here are the questions we are most frequently being asked:
Do you ship internationally?
Yes, we ship all over the world.
How long does shipping take?
In most cases, items are despatched on the next day. UK shipping takes around 2 days, Europe normally takes five days and the rest of the world takes between 1 and 2 weeks.
Will I be charged Import Taxes?
Overseas customers may receive a customs charge when an item arrives in your country. We are sorry but we have no control over this.
Still got questions? Contact us>
RETURNS & REFUNDS
What is your returns policy?
If for any reason you wish to return your item, then so long as it is received in as new condition within two weeks a full refund will be given.
What forms of payment do you accept?
We take all major credit cards and Paypal or you could post a cheque.
Want to call in and collect your order?
If you live locally you are welcome to call in and collect, but please phone or email first. We are a small company so please make sure there is someone here to put the kettle on and have your order ready for you.